International travel bookings
It is recommended that all complex international travel (e.g. more than two legs), be booked by calling a World Travel agent at 877-271-9258, who can check for best trip routing, schedules and airline fares as well as provide options, and ensure you have proper travel documentation for visa/transit needs.
DOT prohibits all Samsung Galaxy Note7 phones on airplanes
The U.S. Department of Transportation (DOT) has announced that it is issuing an emergency order to ban all Samsung Galaxy Note7 smartphone devices from air transportation in the United States. Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in carry-on baggage, or in checked baggage on flights to, from, or within the United States. This prohibition includes all Samsung Galaxy Note7 devices. The phones also cannot be shipped as air cargo.
The ban will be effective starting Saturday, October 15, 2016, at noon ET.
View the full announcement from the DOT for additional information here.
May 1, 2016
VU/VUMC transition - Where do I log into Concur?
Vanderbilt University users can access Concur via the link on the Vanderbilt University E-Business webpage at www.vanderbilt.edu/ebiz . This brings VU users to the VU Single Sign On screen where you input your VUnet ID and Password for a secure log-in to the VU Concur site.
Vanderbilt University Medical Center users can access the VUMC Concur site via Single Sign On where you input your VUNet ID and password by clicking here or pasting this URL in your browser: https://sso.vanderbilt.edu/idp/startSSO.ping?PartnerSpId=concur_vumc
After 4.30.16, please see VUMC Disbursements Contact Information for all VUMC inquiries.
October 30, 2015
Who is World Travel?
Vanderbilt University's travel agency of record, World Travel Service, provides booking and travel assistance services for faculty, staff, student groups, and university guests.
World Travel Service Inc. is the mid-market specialist for BCD Travel, the world’s third largest travel agency. Our program will be managed from their Knoxville Business Travel Center and headquarters with an assigned agent team. World Travel Service is a Concur Preferred Partner, supports only Concur technologies, and uses Concur’s T&E system internally. They maintain a notable list of higher education institutions and also clients located in Middle Tennessee. Please click here to learn more about our travel partner and to review the results of the most recent traveler satisfaction survey click here.
A small team of dedicated travel counselors trained in Vanderbilt University travel policies and practices can help you with travel booked in Concur, and are specifically trained to assist you with complex, international, and multi-destination itineraries. Please contact one of our World Travel agents at 877-271-9258, who can check for best trip routing, schedules and airline fares as well as provide options, and ensure you have proper travel documentation for visa/transit needs.
Vanderbilt’s travel program transitioned to its travel agency of record, World Travel Service
, on Oct. 30, 2015. The FAQ's on the transition can be downloaded here
. For more information, please email email@example.com
Travel Agency - Frequently Asked Questions
Q – Why did Vanderbilt change travel agencies?
A – In response to faculty and staff concerns, the university conducted a competitive proposal process for a new agency. An internal search committee of faculty and staff selected industry leader, World Travel Service Inc., as the university’s new travel agency. World Travel has provided upgraded search content in Concur, international faring expertise, and improved traveler assistance since Oct. 30, 2015.
Q - What’s changing with VU and Concur Travel & Expense site?
A – Vanderbilt’s Concur Travel & Expense system will remain in place. Concur Travel will have improved content when searching for flights, hotels, and cars. Concur Expense will not be affected by this travel agency change.
Q – Will I be able to buy Southwest “Wanna Get Away” fares in Concur?
A – Yes.“Wanna Get Away” fares are available for booking in Concur.