Register today for World Travel webinar: Concur Travel “Tips & Tricks”
World Travel Service is hosting live Concur Travel booking “Tips and Tricks” webinars over the next few weeks. These webinars are ideal for both new users and those who simply need a refresher on the basics of booking travel reservations in the Concur online booking tool. The webinar will cover everything from filling out a travel profile to completing a full reservation to booking on behalf of a Vanderbilt guest.
Travelers/assistants/arrangers can register via the links below and indicate which online session you would like to attend and a GoToWebinar invite will be sent to you. Please register for:
International travel bookings
It is recommended that all complex international travel (e.g. more than two legs), be booked by calling a World Travel agent at 877-271-9258, who can check for best trip routing, schedules and airline fares as well as provide options, and ensure you have proper travel documentation for visa/transit needs.
May 1, 2016
VU/VUMC transition - Where do I log into Concur?
Vanderbilt University users can access Concur via the link on the Vanderbilt University E-Business webpage at www.vanderbilt.edu/ebiz . This brings VU users to the VU Single Sign On screen where you input your VUnet ID and Password for a secure log-in to the VU Concur site.
Vanderbilt University Medical Center users can access the VUMC Concur site via Single Sign On where you input your VUNet ID and password by clicking here or pasting this URL in your browser: https://sso.vanderbilt.edu/idp/startSSO.ping?PartnerSpId=concur_vumc
After 4.30.16, please see VUMC Disbursements Contact Information for all VUMC inquiries.
October 30, 2015
Concur Travel transitioned to new travel agency of record on Friday, Oct. 30
Vanderbilt’s travel program transitioned to its new agency, World Travel Service, on Oct. 30. World Travel agents can be reached at the following number (877) 271-9258. The FAQ's on the transition can be downloaded here. For more information, please email email@example.com.
Travel Agency Transition - Frequently Asked Questions
Q – Why is Vanderbilt changing travel agencies – what differences will I see?
A – In response to faculty and staff concerns, the university conducted a competitive proposal process for a new agency. An internal search committee of faculty and staff selected industry leader, World Travel Service Inc., as the university’s new travel agency. World Travel will provide upgraded search content in Concur, international faring expertise, and improved traveler assistance.
Q - What’s changing with VU and Concur Travel & Expense site?
A – Vanderbilt’s Concur Travel & Expense system will remain in place. Concur Travel will have improved content when searching for flights, hotels, and cars. Concur Expense will not be affected by this travel agency change.
Q – I have an unused ticket credit with CTM. How do I use this?
A – All existing ticket credits are being transferred to World Travel. They can assist you with using your ticket credit at the optimal time. They will also email users with 60 days remaining on the credit to alert you that it should be used.
Q – Will I be able to buy Southwest “Wanna Get Away” fares in Concur?
A – Yes.“Wanna Get Away” fares are available for booking in Concur.
Q – Who is World Travel?
A - World Travel Service Inc. is the mid-market specialist for BCD Travel, the world’s third largest travel agency. Our program will be managed from their Knoxville Business Travel Center and headquarters with an assigned agent team. World Travel Service is a Concur Preferred Partner, supports only Concur technologies, and uses Concur’s T&E system internally. They maintain a notable list of higher education institutions and also clients located in Middle Tennessee. Please click here to learn more about our new travel partner.